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Filing a complaint If a claim has not been resolved to your satisfaction, contact your state insurance department. Many times, your questions can be answered without filing a formal complaint. However, if you want to file a complaint, you should make your request for assistance to the department in writing.
To assist in processing your request, be sure to include your name, address, ZIP code, and daytime number. Also include your policy number and the name of the insurance carrier. If available, it is also helpful to supply any documentation you have to support your case. Keep a copy of all documents for future reference.
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