Home Insurance: Hints, Tips, and AdviceInsurance Help Center |
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If you file a claim on your home insurance policy, allow a reasonable amount of time for your claim to be processed. You will be contacted if any additional information is needed to complete the claim. The insurance company will notify you in writing about the result of your claim.
If you disagree with the insurance company's decision, follow the company's appeal procedures. You may be able to request further review of your complaint or claim. Although the company may answer basic questions over the phone, your appeal should be in writing. Take notes of phone conversations including the time, date, and name of the person with whom you spoke.
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